Common FAQ
A holistic solution to your most common questions about Victor’s products and services.
About Delivery and Shipping
How long is your delivery time?
For in-stock items, we can ship immediately after receiving payment.
For other products, mass production takes about 20 days.
Are you trading company or factory?
We are a factory. Our factory is in Ningbo, Zhejiang.
Do you offer free samples?
Normally, we don’t provide free samples. A sample fee applies, which can be refunded once you place an order.
What do you usually shipped through?
We usually ship by air, sea, or express, depending on the weight and size of the precision products.
What are your payment terms?
We accept T/T payment before the qualified goods are ready for shipment.
About Customization Services
Can you make customized products for us?
Yes, we can produce customized products.
I don’t have a drawing or picture for the custom product. Can you design it?
Yes, we can create the most suitable design based on your application needs.
